Family Resource Centre

The Family Resource Centre (FRC) is a dedicated, therapeutic space for families to share knowledge, access resources and connect with other families for support and encouragement.  

Families play an important role in their loved one’s journey of recovery.  But often the significant emotional and practical problems experienced by the relatives of people with a mental illness are often not addressed. The impact of mental illness on families and loved ones can be overwhelming and long lasting. 

At Ontario Shores, we have identified the pivotal role of loved ones and have integrated them into the recovery process.  We believe the Family Resource Centre will be a valuable resource for families as it will help families build on their strengths, support their crises, help them manage the challenges of this journey and enhance their quality of life.

Benefits and Services


  • Knowledge sharing
  • Community resource access
  • Connection with other families
  • Education sessions
  • Family-to-family support groups
  • Life skills/advocacy program
  • Family assessments


  • Meeting room
  • Private office space to accommodate one-on-one consultations and small groups
  • Common area for families
  • Children’s play area
  • Room for teens equipped for wireless connectivity and music
  • Family room that includes an eating area and kitchenette
  • Access to computer terminals to connect with reliable and accurate resource materials
  • Family Resource Centre Coordinator
  • Volunteers who are available to offer support, answer your questions and help you get connected

How to access this service

For more information, please contact the Family Resource Centre Coordinator

905-430-4055 Ext. 6970.

The Family Resource Centre is open Monday – Friday, 9:00 a.m. – 4:30 p.m. and Thursday evenings from 6:30 p.m. - 8:30 p.m.

Events and Resources

Parking Options for Family Members

Caregiver Events
Concurrent Disorders Mental Health and Addictions (February 25 2017)

Past Events
Circle of Care - May 14, 2016
Mental Health in the Geriatric Population - January 27, 2016
Caregiver Day - February, 2016

Wellness Recovery Action Planning for Families
WRAP for Families Information

Upcoming Events

For upcoming events please browse the Ontario Shores Events Calendar.

Welcome to the Family Resource Centre

The development of Ontario Shores' Family Resource Centre.

Watch Video