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Public Reporting
Quality Improvement Quality Improvement Plan Balanced Score Card Energy Consumption Energy Consumption Expense and Procurement Senior Management Team Compensation (Executive Contracts) Accountability Agreements Compliance Reporting Expense Reports for Board Members and Senior Management Team... -
Public Reporting Archives
MSAA - Archives H-SAA - Archives BPSAA Attestation to the Board Energy Consumption - Archives See our Energy Consumption reporting page for more recent data. Financial Reports - Archives Expense Reports Senior Leadership and Board of Directors - Archived Expense Reports -
Annual Reports
The Ontario Shores Annual Reports highlight achievements and events from the fiscal year April 1 - March 31. Clinical and financial data are also presented, along with stories from our staff, patients and families. -
Provide Feedback, Report a Complaint or an Incident
Patient Experience Surveys Patient, family and caregiver feedback is important to us as it helps us plan and improve services. Ontario Shores regularly conducts an anonymous survey called Ontario Perception of Care Tool for Mental Health and Addictions (OPOC-MHA). All patients are offered this... -
Hand Hygiene - Reporting
Hand hygiene is an integral part of Ontario Shores Centre for Mental Health Sciences' (Ontario Shores) patient safety initiatives, and we pride ourselves on our Infection Prevention and Control activities. We are committed to reducing healthcare associated infections, and support the improved hand... -
Infectious Disease Reporting
Ontario Shores Centre for Mental Health Sciences (Ontario Shores) believes safety is of utmost importance. We value our role in the community and understand our responsibilities as a public hospital to be transparent and accountable to patients, families, staff, stakeholders and the communities we... -
C. difficile (Clostridium difficile) - Reporting
What are hospital acquired infections? Sometimes when patients are admitted to a hospital, they get infections. These are called hospital acquired infections. In the case of Clostridioides difficile (C. difficile), this may mean that symptoms began 72 hours after admission to the hospital or the... -
VRE (Vancomycin Resistant Enterococcus) - Reporting
What are hospital acquired infections? Sometimes when patients are admitted to a hospital, they get infections. These are called hospital acquired infections. In the case of VRE, this may mean that symptoms began 72 hours after admission to the hospital or the infection was present at the time of... -
Sheila Neuburger
RoleFormer Senior Management Team -
Staff
Flu Vaccine Attestation If you received your annual flu shot at another healthcare facility, doctor's office, pharmacy or clinic (outside of Ontario Shores) please complete this self-declaration form and submit by email to occupationalhealth&@email or please drop it to the... -
Directory of Records
The Directory contains a list of the general classes or types of records in the custody or under the control of Ontario Shores. Its purpose is to assist members of the public in exercising their rights of access under the Freedom of Information & Protection of Privacy Act (FIPPA) by listing and... -
Doctor's Residence Update
Minor construction work is taking place at the Doctor’s Residence in the Whitby Shores community as The Kingsmen Group has workers on scene removing part of the chimney. A recent peer review indicated that it was a safety risk. We would like to remind people that our Heritage Wellness Garden... -
#MindVine Podcast Episode 12 - André Picard
Episode 12 features an interview with Public Health Reporter André Picard with The Globe and Mail. The #MindVine podcast is hosted by Communications team members Darryl Mathers and Chris Bovie. -
My Health. My Way. Patient Portal - Support
Need Support using the Patient Portal? Call 905-430-4061 or email @email Video Tutorial {"preview_thumbnail":"/sites/default/files/styles/video_embed_wysiwyg_preview/public/video_thumbnails/zxiyzLzL_08.jpg?itok=SuKtrhEJ","video_url":"https://www.youtube.com/watch?v=zxiyzLzL... -
How to Become a Patient and Family Advisor
We have several steps that are required before you can become a Patient and Family Advisor. The first step is to apply! You can see the 5-step process below. Step 1: Application & References Apply here While completing the application form, you must provide two references. References must have known... -
2022 - 2023 Annual Report
We are pleased to announce the release of our 2022 - 2023 Annual Report. The report was created with input, support and contributions by a team with lived experience, who shared their journey at Ontario Shores. The report highlights the organization's accomplishments and partnerships. We invite you... -
How do I become a volunteer?
Thank you for your interest in volunteering at Ontario Shores Centre for Mental Health Sciences (Ontario Shores). Please note there is currently a wait list for volunteers. While we encourage everyone to apply, only those selected for an interview will be contacted. Step One: Submit Application and... -
Seniors - Treatment and Recovery
Welcome to Ontario Shores. This page provides more details for those who have already had a referral submitted to Ontario Shores. If you haven't had a referral yet, please visit our Accessing Care for Seniors page for more information on how to access our programs. Geriatric Outpatient Services... -
MRSA (Methicillin Resistant Staphylococcus aureus)
What are hospital acquired infections? Sometimes when patients are admitted to a hospital, they get infections. These are called hospital acquired infections. In the case of MRSA, this may mean that symptoms began 72 hours after admission to the hospital or the infection was present at the time of... -
Doing Business with Us
Ontario Shores Centre for Mental Health Sciences is fully compliant with the Broader Public Sector Procurement and Expense Directives and domestic and international trade agreements, including the Canadian Free Trade Agreement (CFTA) and the Canada-European Union (EU) Comprehensive Economic and... -
For the Media
Ontario Shores Centre for Mental Health Sciences (Ontario Shores) is committed to accurate and timely information to the media. However, we must strike a delicate balance between the media's interest and our responsibility to safeguard the patients' right to privacy and confidentiality, especially... -
FIPPA - Frequently Asked Questions
What is FIPPA? The Freedom of Information and Protection of Privacy Act (FIPPA) provides a right of access to information in the custody or under the control of institutions subject to the Act and, provides a right to the protection of personal information under the custody or control of the... -
Specialty Psychiatric Hospitals Welcome Auditor General’s Report
Ontario’s four specialty psychiatric hospitals welcome the Auditor General’s Annual Report released today. Our four hospitals are striving to provide exemplary care to our patients and we are committed to the highest level of accountability. We have been working collaboratively for the past six... -
Medical Staff Reappointment Process
Welcome to the Medical Staff Reappointment Process at Ontario Shores. Ontario Shores is now utilizing CMaRS for Reappointment Applications. You will need to use the link that has been provided to you to access your Re-Appointment Application. Completion Date: Your online Re-appointment Application...