Website Accessibility

There are a number of features we have incorporated into the design and implementation of this website that will improve the experience of people with disabilities.

Font Resizing

On each webpage you will see Font Size icons in the upper right portion of the page.

To increase the font size press the “A+” and to decrease the font size press the "A–".

To increase the font size further than these icons will allow press "Ctrl"  and  "+"   on your keyboard:

      Control keyboard button plus keyboard button

To decrease the font size further press "Ctrl"  and "–" .

      Control keyboard button minus

Screen Reader Support

Users with very low or no vision, may use screen reader software (such as JAWs by Freedom Scientific), which will convert website text to audio. To make the most of our website screen reader capability we recommend you activate your browser’s accessibility settings (see below).

Keyboard Navigation

Users who are unable to use a mouse may navigate our website using a keyboard alone. To make the most of our website keyboard navigation functionality we advise that you activate your browser’s accessibility settings (see below).

Activating your Browser's Accessibility Settings


  1. Browse to
  2. Add the accessibility extensions to meet your accessibility needs.

Internet Explorer:

  1. Launch Internet Explorer.
  2. From the menu choose Tools > Internet Options > Advanced
  3. Ensure that “Enable Caret Browsing for new windows and tabs” is checked.

Mozilla Firefox:
  1. Launch Mozilla Firefox.
  2. Locate your "Accessibility" settings. Depending on your version of Firefox, these may be found under Tools > Options, or may be found under Firefox > Options > Options > Advanced.
  3. Ensure that all three checkboxes under “Accessibility” are checked.

Hearing Impaired?

For the hearing impaired we have provided text transcriptions of all audio and video files. These are identified by the following icon:
hearing impaired icon

WCAG Conformance

It is our intention that all Ontario Shores' web pages satisfy all Priority 1 checkpoints of Conformance Level "A" of the WCAG 1.0 (Web Content Accessibility Guidelines) and minimize Priority 2 checkpoint errors. The Web Content Accessibility Guidelines are published by the W3C, the World Wide Web Consortium.

We want to hear from you

Ontario Shores welcomes comments from our staff, patients, visitors and members of the community.

If you would like to provide us with your feedback about the accessibility of this website, or need any materials in an alternate format, please choose one of the following options:

By phone: 905.430.4055 ext. 2222

By email:

Online Feedback Form: Submit the online feedback form