Virtual Emergency Room (VER)

Ontario Shores Centre for Mental Health Sciences (Ontario Shores), in collaboration with Ross Memorial Hospital, uses video conferencing technology to provide youth in need of mental health care services with psychiatric consultation in their home community. Child psychiatrists complete assessment services through live, two-way video conferencing provided within 3 to 5 days of receiving complete referral documentation.

Services include:
  • Psychiatric assessment and consultation
  • In-depth consultation with specific recommendations 
The Virtual Emergency Room (VER) is available as a provincial resource to children and youth 17 years and younger, with a priority on patients in our primary service area.

How to access this service

Referrals are initiated by healthcare providers. VER referrals can be made by contacting the mental health program at Ross Memorial Hospital at 705-328-6065, or the VER coordinator at 905-435-8948.
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