Family Resource Centre

The Family Resource Centre (FRC) is a dedicated, therapeutic space for families to share knowledge, access resources and connect with other families for support and encouragement.  

Families play an important role in their loved one’s journey of recovery.  But often the significant emotional and practical problems experienced by the relatives of people with a mental illness are often not addressed. The impact of mental illness on families and loved ones can be overwhelming and long lasting. 

At Ontario Shores, we have identified the pivotal role of loved ones and have integrated them into the recovery process.  We believe the Family Resource Centre will be a valuable resource for families as it will help families build on their strengths, support their crises, help them manage the challenges of this journey and enhance their quality of life.

Benefits and Services


  • Knowledge sharing
  • Community resource access
  • Connection with other families
  • Education sessions
  • Family-to-family support groups


  • Meeting room
  • Private office space to accommodate one-on-one consultations and small groups
  • Common area for families
  • Children’s play area
  • Room for teens equipped for wireless connectivity and music
  • Family room that includes an eating area and kitchenette
  • Family Resource Centre Coordinator
  • Volunteers who are available to offer support, answer your questions and help you get connected

How to access this service

For more information, please contact:

Family Resource Centre Coordinator
905-430-4055 Ext. 6970.

The Family Resource Centre is open:
Monday, Tuesday, Wednesday, Friday: 9:00 a.m. – 4:30 p.m. (closed 12:00 p.m. - 1:00 p.m.)
Thursday: 9:00 a.m. - 8:00 p.m. (closed 12:00 p.m. - 1:00 p.m.)

Events and Resources

Parking Options for Family Members

Family Education Series - Spring 2019

Tuesday May 14 - Tuesday June 19

Topics will include:

  • Forensic Mental Health System (May 14)
  • Anxiety and Depression (May 21)
  • Psychosis (May 28)
  • Cannabis: Implications for Mental Health (June 4)
  • Bipolar Disorder (June 11)
  • Transgender Mental Health (June 18)

pdf iconPDF icon Family Education Series - Spring 2019

Wellness Recovery Action Planning for Families
WRAP for Families - Spring 2018
WRAP for Families Information

Past Events
Caregiver Conference: May 11, 2019
Dialectical Behavioural Therapy (DBT): Connections and Communications
 (Saturday, February 23, 2019 9:30 a.m. to 12:00 p.m. )
Family Education Series - Spring 2018
Managing Caregiver Stress (May 12, 2018)
Caregiver Day 2018 (February 24, 2018)
Fall 2017 Family Education Series
Mental Health and Autism Spectrum Disorder (November 2017)
Mental Health and Metabolic Syndrome - October 21
Powerful Tools for Caregivers
Concurrent Disorders Mental Health and Addictions (February 25 2017)
Circle of Care - May 14, 2016
Mental Health in the Geriatric Population - January 27, 2016
Caregiver Day - February, 2016

Upcoming Events

For upcoming events please browse the Ontario Shores Events Calendar.

Welcome to the Family Resource Centre

The development of Ontario Shores' Family Resource Centre.

Watch Video