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Acquired Brain Injury
Acquired Brain Injury (ABI) is damage to the brain caused after birth and can result from a traumatic or non-traumatic event. It is not related to a congenital or a degenerative disease and usually affects cognitive, emotional, behavioural or physical functioning. ABI is not to be confused with... -
Accessing Care for Intellectual Disabilities
Dual Diagnosis Dual Diagnosis refers to an individual with an intellectual disability who may have a psychiatric disorder and/or challenging behaviour. We are here to help Ontario Shores offers both outreach, and inpatient services to individuals with a dual diagnosis and their families. The program... -
Dual Diagnosis - Treatment and Recovery
The Dual Diagnosis program at Ontario Shores works exclusively with adults with intellectual disabilities. The expertise and experience of the Dual Diagnosis team has had great success in helping adults with intellectual disabilities as well as their families and caregivers. What to Expect The... -
Other Service Providers in Ontario
Quick Jump Menu: Mental Health Programs Community Programs Counselling Services Adolescents/Youth Seniors Women Family First Nations Vocational Skills and Training Addictions Support Groups and Programs Addictions Treatment and Recovery In-Hospital Mental Health Programs and Services Hospitals... -
Navigating the Mental Health Care System in Ontario
Navigating the mental health care system in Ontario can sometimes be challenging, particularly in areas with limited services. Ontario Shores has support systems in place to help individuals, families, physicians and hospitals access suitable and timely mental health care for people touched by... -
Strategic Plan
We are proud of the collaborative process by which our Strategic Plan was developed. Through focus groups, interviews, online surveys, and review sessions, hundreds of staff, physicians, volunteers, patients, families, and provincial and community partners contributed to the development of this plan... -
Accessibility
Ontario Shores has a tradition of providing mental health care that is based on the principles of acceptance and inclusion. We apply those same principles towards accessibility to ensure patients, staff, families and guests with disabilities feel accepted and included. We are committed to improving... -
Quality Improvement Plan
Ontario Shores Quality Improvement Plan 2024-2025 Ontario Shores Quality Improvement Plan 2023-2024 Ontario Shores Quality Improvement Plan 2022-2023 Ontario Shores Quality Improvement Plan 2021-2022 Ontario Shores Quality Improvement Plan 2020-2021 Ontario Shores Quality Improvement Plan 2019-2020... -
First Responder Assist
Wounded Warriors Canada and Ontario Shores recognize the need to provide a range of specialized mental health services to First Responders. First Responder Assist builds on the clinical expertise of both organizations and will enhance the culturally specific trauma programs provided by Wounded... -
Jeff's Story
After five years of volunteer firefighting and many more as a professional, it’s time to talk a bit. As a recruit volunteer in Ottawa, recruits and our families were told we would be forever changed by the demands of our job. Five years later at my graduation as a full-time professional, the chief... -
Jeff's PTSD no longer defines him
PTSD doesn’t define me. Ontario Shores was there when I needed it the most. As a new volunteer firefighter in Ottawa, I was told that the demands of the job would change us for the rest of our lives. The Chief said the same thing five years later, during his speech at my full-time professional... -
Marc’s Story: Technology and Partnerships Support Independent Living
In the ever-changing world of healthcare, Marc Barrette is an example of how the forming of non-traditional relationships, the use of technology and personal commitment can work together to positively impact recovery. And now, he is sharing his story with hopes of inspiring others. Barrette’s story... -
Right Care, Right Time, Right Place for People Diagnosed with Schizophrenia
In a fragmented health care system, four groups have come together to reduce inefficiencies, prevent people from falling through the gaps, and align practitioners around a best-practice approach to care for people diagnosed with schizophrenia, their families, and their care teams. Launched in fall... -
Meet Emily Willchuk, Integrated Care Coordinator
Why is the role of a care coordinator so important? In my opinion, it's because we're working to advocate for some of the most vulnerable individuals in our community. People diagnosed with schizophrenia often face high rates of hospitalizations and decompensation in the community. Each time someone... -
Meet Shane Mammen, Integrated Care Coordinator
I've had the privilege of serving as a Clinical Care Coordinator in the Integrated Pathway for people diagnosed with Schizophrenia. This role is incredibly important because it allows us to be the bridge between our patients, their families, and our dedicated healthcare teams. We're still in the... -
Making of the 2016-2017 Annual Report
Using a Co-Design approach, staff work together with patients as a team to write, edit and design the 2016-2017 Annual Report. -
#MindVine Podcast Episode 10 - Bruno Guévremont, Military Veteran and Bell Let's Talk Ambassador
Episode 10 features an interview with Bell Let's Talk Ambassador, Bruno Guévremont. The #MindVine podcast is hosted by Communications team members Darryl Mathers and Chris Bovie. -
#MindVine Podcast Episode 50 - Bell Let's Talk Day with firefighter and former soldier Kelly Scanlan
Bell Let’s Talk Ambassador Kelly Scanlan visited Ontario Shores for an open filming of the #MindVine Podcast to discuss her advocacy role as well as share her story as a former soldier, Invictus Games champion and current firefighter living with #mentalillness . This episode of the #MindVine Podcast... -
#MindVine Podcast Episode 60 - COVID-19 Kendra Fisher, Athlete, First Repsonder and Advocate
In this episode, we have special guest Kendra Fisher, a mental health advocate, firefighter and athlete. This episode of the #MindVine Podcast is hosted by Communications team member Darryl Mathers (@DarrylMathers). -
Psychiatric Emergency Service and Bell Let's Talk
In recognition of Bell Let’s Talk Day and its 2023 theme of ‘Let’s Change This’, Dr. Phil Klassen, VP of Medical Affairs at Ontario Shores, and John Henry, Regional Chair for Durham Region, discuss mental health and our hospital’s efforts to secure funding to build Canada’s first ever emergency...