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  1. Stories of Recovery

    These powerful stories, generously shared by our patients, their families, dedicated staff, and our cherished donors, are a catalyst for breaking down barriers, amplifying the voices of those who seek expression, and offering solace to countless others grappling with mental health challenges. We...

  2. Post-traumatic Stress Disorder

    Post-Traumatic Stress Disorder (PTSD) is an anxiety disorder triggered by a traumatic event that caused intense fear, helplessness or horror. It can result from a trauma an individual experienced personally, such as rape, war, natural disaster, abuse, serious accident and captivity. Individuals can...

  3. About Patient and Family Advisors

    WHY SHOULD YOU BECOME A PATIENT AND FAMILY ADVISOR? When you or your family member were using our services at Ontario Shores, did you think things could be done better? If you answered yes, the Patient and Family Advisor role could be the perfect opportunity for you! In this role, you will have the...

  4. Family Council

    Working in partnership with Ontario Shores, Family Council supports and empowers family caregivers affected by mental health and addiction issues in alignment with Ontario Shores’ Mission, Vision and Values. The Family Council consists of up to 15 volunteers that are representative of families from...

  5. Family Resource Centre

    The Family Resource Centre (FRC) is a dedicated, therapeutic space for families to share knowledge, access resources and connect with other families for support and encouragement. Families play an important role in their loved one’s journey of recovery. But often the significant emotional and...

  6. Family Caregiver Charter of Rights

    At Ontario Shores, the recovery of the patients in our care is our first priority, and as such, all applicable laws and hospital policies will be strictly adhered to at all times (e.g. Personal Health Information Protection Act, Mental Health Act). Family caregivers 1 have the right to: Excellence 1...

  7. My Story. My Voice.

    This service is designed to create and facilitate mutually beneficial opportunities for individuals with mental illness to share their recovery journeys in a variety of forums. Sharing recovery stories is beneficial for the story teller as it can help make sense of the events that have occurred in...

  8. Support for Families and Friends

    As a family member and/or caregiver, we understand that your loved one's illness can also have a significant impact on you. We recognize that an essential part of an individual's recovery is the support and care of families and friends, so we would like to extend this support to you. Ontario Shores...

  9. Patient and Family Advisors

    Ontario Shores is committed to providing a great experience for patients, family members and caregivers. That’s why we make it a priority to partner with patient and family members to support us in making decisions that improve overall quality of care. Patient and Family Advisors are volunteers at...

  10. Family Member Use of Recreation Facilities

    Recreation facilities are located in Building 2, Level 1, and are open Monday to Friday from 9:00 a.m. to 4:00 p.m., Monday and Thursday evenings from 6:00 p.m. to 8:00 p.m. and weekends from 12:30 p.m. to 4:30 p.m. The gymnasium is equipped for basketball, floor hockey, volleyball, badminton and...

  12. How to Become a Patient and Family Advisor

    We have several steps that are required before you can become a Patient and Family Advisor. The first step is to apply! You can see the 5-step process below. Step 1: Application & References Apply here While completing the application form, you must provide two references. References must have known...

  13. Current Opportunities - Patient and Family Advisors

    If you apply to become a Patient and Family Advisor, we will keep your application on file in case new opportunities arise. The current opportunities can be found below. Ongoing Opportunities We are always recruiting for ongoing opportunities such as surveys, focus groups, sharing your story...

  14. Welcome Book for Patients and Families

    Welcome to Ontario Shores Centre for Mental Health Sciences (Ontario Shores). Your journey to recovery begins upon your arrival. Our staff is here to work with you to ensure your care needs are met and you reach your optimal level of well-being. Our patient-centred approach combines medical...

  16. About #MindVine

    #MindVine is the media home of Ontario Shores Centre for Mental Health Sciences (Ontario Shores), a public teaching hospital which provides a range of specialized assessment and treatment services to those living with complex and serious mental illness. At its core, #MindVine encourages conversation...

  17. #MindVine Podcast

    The #MindVine Podcast features news, views and interviews related to mental health, mental illness and recovery. Hosted by Darryl Mathers, Communications Specialist at Ontario Shores, the podcast is available on Spotify and Apple Podcasts.

  19. Honour a Staff Member

    If you're looking to say thank you to an Ontario Shores staff member, show your appreciation by sending them Waves of Gratitude. The Story of Waves of Gratitude We often hear about the incredible care and support people receive at our hospital. As a result, we realized the need for an outlet for...

  20. Accessing Care for Depression

    Depression is much more than simple unhappiness or a case of the blues. It is a mood disorder that involves the mind and body, affects how you feel, think and behave. Depression is a common condition that can affect people at various stages throughout their lives. It’s neither something you can...

  21. From Suicidal Thoughts to Hope for the Future

    Trigger Warning: The content below contains information on mental illness and suicide which some readers may find triggering. If you need support, please contact the Ontario Shores crisis line: 1-800-263-2679. At age 28 Andrea was diagnosed with Borderline Personality Disorder (BPD). Without having...

  22. Is it time for a revolution in healthcare delivery?

    The advancements in digital and virtual health are increasing at an exponential rate within healthcare internationally. I believe whether we are comfortable with the idea or not, the time has arrived to start embracing technology. Its use is beginning to advance and transform healthcare faster than...

  23. Jeff's Story

    After five years of volunteer firefighting and many more as a professional, it’s time to talk a bit. As a recruit volunteer in Ottawa, recruits and our families were told we would be forever changed by the demands of our job. Five years later at my graduation as a full-time professional, the chief...

  24. My Health. My Way. Patient Portal - Support

    Need Support using the Patient Portal? Call 905-430-4061 or email @email Video Tutorial {"preview_thumbnail":"/sites/default/files/styles/video_embed_wysiwyg_preview/public/video_thumbnails/zxiyzLzL_08.jpg?itok=SuKtrhEJ","video_url":"https://www.youtube.com/watch?v=zxiyzLzL...

  25. COVID-19: What to Say to Teenagers about Self Isolation

    Having empathy for teenagers can be really hard sometimes. During my mental health training and education, I get questions from frustrated parents constantly about how to help with their teenager’s mental health. Now I can only empathize with all the parents out there unsure of what to do or say to...