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Outpatient Care

What to expect if you've been offered outpatient services

If you are visiting this page you are likely taking an important first step, and considering, or are waiting for outpatient services at Ontario Shores. Perhaps you've been referred and are unsure what to expect at your first appointment. We hope we can answer some of your questions and aleviate some of your concerns.

Video: What to Expect on your first Outpatient Visit

What to Expect from Treatment

You will work in partnership with your care team to design a treatment plan based on your personal recovery goals. Every person's experience will look different, however depending on the condition being treated there may be some commonalities - such as the therapies used and steps taken. 

Learn MorE about Treatment

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Supporting your Wellness Goals

Mental Illness can make it difficult for individuals to manage other aspects of their health and wellbeing. For example, they may also struggle with personal care, nutrition, or fitness,  At Ontario Shores patients work with their care team to define and support their overall wellness goals.

LeaRn how we can help

Complete Listing of All Outpatient Clinics

Adolescent Services

Outpatients can be referred through Durham Central Intake at 1.888.454.6275 or through Ontario Shores Central Intake.

Adolescent Outpatient Services For ages 12-15.
Provides 12-15 weeks of outpatient assessment and treatment for young people for mood and anxiety syndromes.

Adolescent Day Treatment For ages 14-18.
Provides mental health and education support within a local highschool to assist adolescents 14-18 years of age with transition into a community setting.

Prompt Care Clinic For ages 16+
Located within the Whitby Shores SmartCentres Plaza this clinic serves individuals who require prompt psychiatric care but do not need to visit a hospital emergency room and are able to wait up to three working days for an appointment.

Transitional Aged Youth Services For ages 16 to 24.
For individuals that have prominent symptoms of mood, anxiety, trauma or borderline personality disorder, and who are agreeable to attending individual or group therapy with a clinician every 1-2 weeks.
 

Adult Services   

Ontario Shores Structured Psychotherapy Program NEW
Publicly funded, short-term, Cognitive Behavioural Therapy (CBT) to adults experiencing depression, anxiety, and anxiety-related conditions.

First Responder Assist NEW
Prevention services, crisis support, and treatment in the form of individual and group therapy to meet the  psychological needs of all Public Safety Personnel/First Responders in the province. Virtual and in-person supports (through Wounded Warriors venue partners) are available.

Health Care Worker Assist NEW
Rapid access to services for health care workers who are experiencing increased feelings of depression and anxiety during the COVID-19 pandemic. 

Assertive Community Treatment Team (ACTT) 
Two Assertive Community Treatment Teams (ACTT), ACTT Durham and ACTT Haliburton, Kawartha and Peterborough Region (HKPR) provide treatment, recovery and support services to individuals with a serious mental illness and who require a high degree of support in their community.

Borderline Personality Self-Regulation Clinic  For ages 18+
Provides Dialectical Behaviour Therapy (DBT) services to adults who are diagnosed with Borderline Personality Disorder (BPD) and are having difficulty managing their symptoms.

Brain Stimulation Clinic (ECT/rTMS)
This clinic offers Electroconvulsive Therapy (ECT) and repetitive Transcranial Magnetic Stimulation (rTMS) to patients affiliated with Ontario Shores.

Dual Diagnosis Outreach Service For ages 16+
For individuals who have both an intellectual disability and a serious mental illness and/or associated challenging behaviours.

Forensic Outpatient Services
Provides community-based treatment and rehabilitation for patients who have been discharged from Ontario Shores, but remain under the jurisdiction of the Ontario Review Board (ORB). Offered at Ontario Shores main site, and York Region Community Clinic.

LOVE YOU by Shoppers Drug Mart Women's Clinic
Provides short term, focused consultation and treatment to women with perinatal mood disorders and other reproductive issues that affect a woman's mental health.

Metabolic and Weight Management Clinic (MWM Clinic) For ages 18+ 
Helps individuals with mental illness to manage their physical health issues, including obesity, diabetes, high blood pressure, and high cholesterol with an emphasis on long-term lifestyle changes and heart health.

Outpatient Complex Anxiety and Mood Disorder and Consultation Service For ages 25-65
For adults with a mood or anxiety disorder. The service provides assessment and medical stabilization followed by flexible and individualized ongoing support through therapy, counseling and symptom management. 

Outpatient Complex General Psychiatry and Consultation Service For ages 18-65
For adults who have serious or complex mental illness, where other treatments have been unsuccessful, illness has persisted and the individual demonstrates impaired functional ability. Offered at Durham Community ClinicKawartha Lakes Community Clinic and York Region Community Clinic. 

Outpatient Complex Psychosis and Consultation Service For ages 18-65
For adults who are diagnosed with a psychotic disorder and the illness persists greater than 6 months and the individual demonstrates impaired functional ability.

Outpatient Dual Diagnosis and Consultation Service For ages 16+
Provides services to individuals who are medically stable and present both an intellectual disability and a serious mental illness and/or associated challenging behaviours.

Prompt Care Clinic For ages 16+
This clinic provides service to individuals who require prompt psychiatric care but do not need to visit a hospital emergency room and are able to wait up to three working days for an appointment. Offered out of the Durham Community Clinic at Whitby Shores Plaza. 

Transitional Aged Youth (TAY) Service For ages 16-24
For individuals that have prominent symptoms of mood, anxiety, trauma or borderline personality disorder, and who are agreeable to attending individual or group therapy with a clinician every 1-2 weeks.

Traumatic Stress Clinic For ages 18+
Provides specialized assessment, therapy and medication support, for individuals who have experienced or witnessed trauma and are experiencing lasting symptoms. Includes approximately 18 weekly or bi-weekly sessions.

Seniors Services

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