Family Resource Centre

The Family Resource Centre (FRC) is a dedicated, therapeutic space for families to share knowledge, access resources and connect with other families for support and encouragement.  

Families play an important role in their loved one’s journey of recovery.  But often the significant emotional and practical problems experienced by the relatives of people with a mental illness are often not addressed. The impact of mental illness on families and loved ones can be overwhelming and long lasting. 

At Ontario Shores, we have identified the pivotal role of loved ones and have integrated them into the recovery process.  We believe the Family Resource Centre will be a valuable resource for families as it will help families build on their strengths, support their crises, help them manage the challenges of this journey and enhance their quality of life.

Benefits and Services


  • Education Series
  • Family-to-family support
  • Workshops and groups focusing on coping strategies, life-skills, wellness tools, etc.
  • Orienting staff, volunteers and family members to the Family Resource Centre

Available Resources

  • Assistance navigating the mental health system
  • Connection with other families/Family Council members
  • Educational Material- handouts, pamphlets, fact sheets
  • Family Resource Centre Coordinator (available for appointments)

Our Space

  • Meeting room
  • Space to accommodate one-on-one consultations and small groups
  • Lounge area for families includes a children's play area and kitchenette

How to access this service

For more information, please contact:

Family Resource Centre Coordinator
905-430-4055 Ext. 6970.

The Family Resource Centre is open:
Monday - Friday: 9:00 a.m. – 4:30 p.m. (closed 12:00 p.m. - 1:00 p.m.)

Open Family Discussion Group runs Thursday evenings from 6:30 p.m. - 8:00 p.m. unless otherwise indicated.

Other programming is offered on evenings and weekends on a time-limited basis.

Events and Resources

Parking Options for Family Members

PDF iconFamily Resource Centre Welcome Information Booklet

PDF iconPowerful Tools for Caregivers
Every Tuesday, from March 3rd to April 7th, 2020, 7:00PM - 8:30PM

PDF iconCaregiver Event:
Youth Mental Health - February 29, 2020

Wellness Recovery Action Planning for Families

WRAP for Families Information

Past Events

Family Education Series -Flyer  Fall 2019
Talking to an Addiction Counsellor about Cannabis

2-Day Workshop for Caregivers with Dr. Turkington
Caregiver Conference: May 11, 2019
Dialectical Behavioural Therapy (DBT): Connections and Communications
 (Saturday, February 23, 2019 9:30 a.m. to 12:00 p.m.)
Family Education Series - Spring 2018
Managing Caregiver Stress (May 12, 2018)
Caregiver Day 2018 (February 24, 2018)

Upcoming Events

For upcoming events please browse the Ontario Shores Events Calendar.

Welcome to the Family Resource Centre

Family Welcome bookletFamily Resource Centre Welcome Information Booklet »

FRC ​The development of Ontario Shores' Family Resource Centre.
Watch Video »